IMPORTANT INFORMATION ABOUT WEBMAIL SERVICE! If your webmail does not work at address mail.yourdomain.com,
your account has probably moved to the cPanel server and the new webmail address is: webmail.yourdomain.com

If Your webhosting account has been migrated to cPanel server – additional info can be found on page:
Moving to cPanel server

Helpdesk
Mo-Fri 9.00-17.00

Server maintenance team monitors servers 24/7.

Helpdesk contacts are:
Phone: +372 505 8656
E-mail: tugi@radicenter.ee

Server Issues Report page is only for reporting critical server malfunction issues. Issues and failures caused by errors in website code will not be investigated.

Critical errors are:

+ The server is down
+ The server does answer to ping
+ DirectAdmin control panel does not open
+ PHP is not available (or other critical PHP functionality failure)
+ FTP server does not respond
+ MySQL server does not respond
+ E-mail server error
+ Installatron does not work
+ Sitebuilder does not work

After sending error report server team will examine the contents of the error message, and check whether it is a server-side error. When it is server malfunction, server team will immediately take appropriate measures.

The server team will not send answers or give feedback concerning received error reports. Specific questions must be sent to Radicenter helpdesk.

Radicenter OÜ 2018